At Specialised Support Services (WA), we take a deeply client-centered approach to coordinating both NDIS and mainstream services, ensuring every support arrangement is tailored to the unique needs, goals, and circumstances of each participant. Our coordination process goes beyond simply connecting services—it’s about building meaningful, sustainable support networks that empower individuals to thrive.

Participants are carefully matched with providers and supports that align with their preferences, clinical requirements, and long-term aspirations. This includes consideration of cultural fit, communication style, therapeutic approach, operational reliability, and access to a wide range of housing pathways across both NDIS and mainstream systems. We work closely with clients, families, and service teams to ensure that every support is purposeful, appropriate, and positioned to deliver real outcomes.

We hold a genuine and enduring passion for supporting people living with mental health conditions. We understand the complexities and sensitivities involved, and bring warmth, empathy, and strategic advocacy to every interaction. The happiness, wellbeing, and dignity of our clients are always our highest priorities.

Our overarching goal is to build capacity and promote independence wherever possible. This means helping clients develop the skills, confidence, and systems they need to manage their supports, make informed decisions, and participate fully in their communities. We believe that with the right coordination, even the most complex support needs can be transformed into stable, empowering arrangements.

Through careful planning, assertive advocacy, and ongoing review, client outcomes tend to improve dramatically. Many experience increased stability, reduced stress, and enhanced quality of life. In particular, mental health outcomes often improve as clients feel more supported, understood, and in control of their journey.

Whether we’re coordinating a single service or managing a complex, multi-disciplinary support plan, our focus remains the same: to deliver clinically robust, operationally sound, and genuinely life-enhancing support for every individual we work with.

Our services include:

• Level 1 Psychosocial Recovery Coaching

• Level 2 Support Coordination

• Level 3 Specialist Support Coordination for complex cases

• Coordination of mainstream and NDIS-funded supports

• Advocacy and support during service transitions or disputes

• Development of client-centered support plans

• Housing pathway navigation (NDIS and mainstream)

• Crisis support and stabilisation planning

• Capacity-building and independence-focused strategies

• Collaboration with clinical teams, plan managers, and service providers

• Trauma-informed and culturally responsive coordination

• Assistance with transitioning to plan-managed funding (for NDIA-managed participants)

• Change of circumstances and plan reassessment requests

Services.